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Hard Rock Hotel Cancun

ex. Cancun Palace

Book Your Stay
2026-03-17
2026-03-18

Maximum period that can be booked is 30 days. Please enter alternative dates.

100

Hard Rock Hotel Cancun 5*

 Wi-Fi
 Parking

Valet parking

 24-hour services

24-hour reception

 Express check-in/ -out
 Swimming Pool

Infinity pool

 Private beach

Beach access

 Fitness/Gym

Fitness centre

 Sports activities

Water slides

Tennis court

Golf course

Billiard tables

Table tennis

 Spa and relaxation

Spa & wellness centre

Beauty treatment

Full body massage

Back massage

Waxing

Body wraps

Facial

Jacuzzi

Manicure

Pedicure


Featuring a wonderful location, Hard Rock Hotel Cancun offers views of the ocean, and is an 11-minute walk from the Dolphinaris Cancun. Located within reach of West Coast, the hotel invites its guests to enjoy ping-pong, golf, and billiards.

The fine hotel is situated within 100 metres of a private beach. Playa - Beach is 5 minutes' stroll from the Hard Rock Cancun, while the excavated El Rey Archaeological Zone Mayan Ruins is 3.4 km away. The enclosed mall "Kukulcan Plaza" is in the vicinity of this accommodation.

The 5-star hotel features a buffet breakfast daily. Frida is a Mexican restaurant serving Mexican dishes in a warm atmosphere. There is a swim-up bar on site.

  • Local attractions
  • El Rey mayan ruins
    3.3 km
  • Oasis Arena
    1312 km
  • Manta Divers
    1234 km
  • Mayan Museum of Cancun
    1655 km
  • Cancun Golf Club at Pok Ta Pok
    124 km
  • Aquaworld
    733 km
  • Dolphinaris Cancun
    233 km
  • Playa Ballenas
    292 km
  • Airports
  • Cancun International Airport
    18 km

Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Lift
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Toilet for disabled
  • Fire extinguishers
  • Key card access

Meals and drinks

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar

Activities and relaxation

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Back massage
  • Full body massage
  • Fitness centre
  • Tennis court
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class
  • Pool with view
  • Shallow end
  • Make up services

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Meeting/ Banquet facilities

In the room

  • Air conditioning
  • Mini-bar
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities
  • Free toiletries
  • Flat-screen TV
  • AM/FM alarm clock
  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Important notice

Check-in: from 15:00 until 23:59
Check-out: until 12:00
Licence number005-007-000198/2025
  • Extra beds details
  • No extra beds are available in a room.

Details & Rates



Please, select dates to see available rooms.

Gallery

Guest reviews

Joe

stayed in 2022-04-06

8 / 10

plus

Loved our stay, had good 10 days overall. Favourable and unbeatable location near Playa - Beach. We ate at a good restaurant for breakfast.

Michael

stayed in 2022-07-06

9 / 10

plus

The hotel has perfect staff and food, I loved it.

Mark

stayed in 2022-10-19

9 / 10

plus

Came in Cancun to relax and have fun, this all-inclusive hotel was comfortable place for doing it. Everything was simply perfect.

minus

The hotel staff was not so good.

Charles

stayed in 2022-05-19

10 / 10

plus

I loved that the hotel was lively and fairly clean. The restaurant was amazing with an awesome staff here, I had excellent dishes.

James

stayed in 2021-11-05

8 / 10

plus

I would definitely recommend because I loved it and did not want to leave there. Thanks all for a good stay for one night. The breakfast offered lots of outstanding meals.

Donna

stayed in 2022-03-24

10 / 10

plus

Recently refurbished hotel with a top-class staff and a pool bar. The view was spectacular, the breakfast was marvellous. It was in a beachfront setting away from all restaurants.

Harold

stayed in 2022-03-14

9 / 10

plus

Perfect check-in, condescending staff, cozy room. Outdoor bar was amazing. Our room had a quiet bed and an awesome view. Helpful service everywhere too. Had access to its wifi, it was great.

Danielle

stayed in 2022-07-05

9 / 10

plus

Staff and food are fantastic, I loved it. Hotel restaurant is excellent with an awesome staff.

Adam

stayed in 2022-03-19

8 / 10

plus

The room was recently renovated and decent with nice beds, and the location was prime. Expert and attentive staff, personalized service.

Bruce

stayed in 2021-10-29

8 / 10

plus

Great breakfast with lots of options, fantastic and clean place. The restaurant onsite was great.

Michael

stayed in 2022-02-13

10 / 10

plus

Staff was happy, rooms were attractive - fab experience.

Brian

stayed in 2021-08-29

9 / 10

plus

Had exquisite room on level 7, which I loved.

Elizabeth

stayed in 2021-07-19

8 / 10

plus

Pretty much what I expected: simple hotel, moderately priced. Cozy location, excellent views.

Samuel

stayed in 2021-05-14

8 / 10

plus

Bright hotel, really ideal location, so caring staff. Room is opulent and includes an elegant bathroom. Generous breakfast, decent service. Near a pristine beach.

William

stayed in 2021-10-15

9 / 10

plus

Warm stay in the tourist area. Staff and location were very good, and I liked a friendly vibe of the hotel. Convenient access to the amazing beach located near the venue.

Mary

stayed in 2021-11-13

8 / 10

plus

The staff was very impressive, comfortable bed, well prepared breakfast. The views from our quiet bedroom were extraordinary! Free parking and clean modern facilities.

Steven

stayed in 2021-02-09

5 / 10

plus

Overall, it's amazing base for exploring Cancun attractions. Perfect and very tasty food.

minus

The room is outdated, but it was so clean.

Michael

stayed in 2021-09-15

10 / 10

plus

Had an outstanding stay here. Professional hotel with thorough stuff and I loved secure location. Was great to be near the beach. Average, average room with awesome views and 2 queen beds, as for instance. Restaurant in venue was spacious and the pool area was clean.

Alexander

stayed in 2020-11-26

8 / 10

plus

New-fashioned rooms, supportive staff, wonderful location - liked it! They made my stay very lovely. I slept so comfy in the so so comfy bed. Continental breakfast with plenty of options. Hot drinks at pool bar, impeccable service. There was an average restaurant, stores and a market next door👌

Phil

stayed in 2021-01-26

5 / 10

plus

Actually everything was immaculate, you're dope! Breakfast was average, the room stunning, we had a pleasant enough time. Ideal location to avenida kukulkan. Very big suite and exceptionally comfortable bed. We loved the sparkling clean condition of the hotel and the staff was extra helpful to us.

minus

It had depressing views.

Justin

stayed in 2021-04-09

9 / 10

plus

Magnificent building, unbeatable location. Absolutely wonderful view of sea. Early check in and late check out.

Bryan

stayed in 2020-06-21

8 / 10

plus

Staff was excellent and food was good. We booked a suite and appreciated it. It was adjacent to Playa Ballenas. Hotel's bar was fantastic. It was a great stay.

Augustus

stayed in 2021-02-08

8 / 10

plus

It was worth its 5 stars. The stuff was attentive, room was good sized. Give kudos to concierge. Ironing service and wake up calls were free of charge too.

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Book Your Stay
2026-03-17
2026-03-18

Maximum period that can be booked is 30 days. Please enter alternative dates.

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Hard Rock Hotel Cancun, Mexico

Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun, Mexico

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